The call quality is poor. the MOS marks to 2.0
Media bypass is enable.
How to fix the packet loss issue?
Thank you.
- Edited by Jo Tse 17 hours 52 minutes ago mediapass
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The call quality is poor. the MOS marks to 2.0
Media bypass is enable.
How to fix the packet loss issue?
Thank you.
Have you tried running the Pre Call Diagnostic Tool? https://technet.microsoft.com/en-us/library/dn451255.aspx
Also look at this older thread: https://social.technet.microsoft.com/Forums/lync/en-US/f3856a95-dc94-494a-8006-65d1a92b836d/lync-monitoring-role-shows-packet-loss?forum=ocsvoice
Pre Call Diagnostic Tool I try to use before but have error, but I just try it can run now.
Let me test it tomorrow.
I got this error when run the tools on internal network. Any advise?